“The whole experience with HouseWeb demonstrated how customer service
should be!”
Jim Martin, from London
“We moved because we wanted to have more
space, and not live in a block of flats. We decided to sell
privately at the point where we realised that estate agents were
charging a lot of money for very little work, and work that we
felt we could do ourselves. The only reservations we had at this
stage were whether we would reach a big enough audience.
We decided to use HouseWeb after looking at
user forums which recommended HouseWeb over and above other
sites. We also chose it based on the services offered on their
website.
The process of
putting our house on HouseWeb couldn't have been simpler. Even uploading the photos
was easy, and they were approved and live in a matter of hours.
We sold within 3 weeks and saved
approximately £2,000.
To anyone thinking of using an estate agent
I would say Don't bother - save
yourself the money and be in total control of who views your
property and at what times. Spend some time putting together an
accurate description of your property, and learn some basic photo
retouching skills to elevate your photos above the rest on the
site.
We
found the service from HouseWeb to be second to none. We
received responses to emails almost immediately, and the whole
experience with HouseWeb demonstrated how customer service
should be. We appreciated the facilities to make contact with
potential buyers through the website as well as being able to
speak to them directly.”

More Case Studies
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